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Certified Arborist. Fully licensed and insured.

Privacy Policy

Last Updated

November 8, 2024 at 6:02:44 p.m.

Effective Date: October 15, 2024


Dickie's Tree & Shrub Care ("we," "us," or "our") is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dickiestrees.ca (the "Site"). By using the Site, you agree to the terms of this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information from you in a variety of ways:

  • Personal Information: When you interact with us directly or through our Site, you may provide personal information such as your name, email address, phone number, and other identifiable information.

  • Usage Data: We automatically collect certain information about your use of the Site, including your IP address, browser type, pages visited, and the date and time of your visit. This helps us understand how our Site is used and improve user experience.

  • Cookies: Our Site uses cookies to improve functionality and provide a personalized experience. You can choose to accept or decline cookies through your browser settings, though this may affect the usability of the Site.

2. How We Use Your Information

We use the information collected for various purposes, including:

  • To Provide Services: To process your requests, respond to inquiries, and provide you with information or services that you request.

  • To Improve Our Site: To analyze trends, monitor usage, and improve the quality and usability of our Site.

  • To Send Marketing Communications: With your consent, we may use your contact information to provide updates, promotions, or other information related to our services. You can opt out at any time.

  • To Ensure Security: We may use information to detect and prevent fraud, resolve disputes, and enhance security.

3. Information Sharing and Disclosure

We may share your information in the following situations:

  • With Service Providers: We work with third-party service providers who help us operate our business and Site. These providers only access your information to perform tasks on our behalf and are contractually obligated to keep it secure.

  • Legal Requirements: We may disclose information if required by law or to respond to legal requests, such as subpoenas or court orders.

  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to similar privacy protections.

4. Data Security

We are committed to protecting your information and implement reasonable security measures to safeguard your data. However, no data transmission over the internet or storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.


5. Your Rights and Choices

You have the right to:

  • Access Your Information: You can request a copy of the personal information we hold about you.

  • Correct Your Information: If any information is inaccurate or outdated, you can request that we update it.

  • Withdraw Consent: Where consent is required, you may withdraw it at any time. For example, you can unsubscribe from marketing emails using the link in each message.

  • Delete Your Information: In certain circumstances, you can request the deletion of your personal information, subject to applicable law.

To exercise these rights, please contact us at info@dickiestrees.ca.


6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.


7. Children’s Privacy

Our Site is not intended for use by children under 13 years old. We do not knowingly collect information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal, regulatory, or operational reasons. We encourage you to review this page periodically to stay informed of our privacy practices.


9. Contact Us

If you have questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

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